Sent a voice note, two photos, and the plate. Haltex turned it into a complete job before the call ended.
DRDriver reportWhatsApp intake
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AI-native workshop system
The fastest way to get every workshop job under control
WhatsApp intake, AI diagnosis, mechanic assignment, and fleet analytics in one smart workshop system.
app.haltex.net
Built forFleet operationsWorkshop managersMechanicsManagement teams
The Haltex difference
Likely cooling fault, high urgency, inspect hoses and radiator cap before releasing the vehicle.
AIDiagnosis previewSenior mechanic layer
Critical jobs rise first, mechanics get the full context, and every status update stays attached to the ticket.
WMWorkshop managerTriage and assignment
Repeat visits, downtime, and parts delays show up clearly instead of hiding inside calls and spreadsheets.
MGManagementFleet visibility
fleet vehicles indexed
driver languages supported
WhatsApp intake window
typical AI review target
Workshop intake
Route a breakdown before it becomes downtime.
Haltex follows the same practical path your team already uses, then removes the delays between driver, manager, mechanic, and management.
Drivers report in WhatsApp
Photos, voice notes, text, language choice, and plate confirmation move into one ticket flow.
AI reads the evidence
Driver notes, images, audio, location, and vehicle history become a practical senior-mechanic diagnosis.
Managers assign the work
Critical jobs rise first, mechanics see their queue, and every status update is logged.
app.haltex.net
The senior-mechanic layer
Watch a voice note become a job card.
A driver sends what they can — in their own language. Haltex reads the audio, photos, plate, and vehicle history, then returns a clear diagnosis, severity, and next steps for the manager to action.
Haltex AI diagnosisHigh confidence
Needs transportCooling systemWO-4218
Coolant is boiling with a likely leak near the radiator. Most likely a failed radiator cap or split upper hose. Do not drive; recover the vehicle to the workshop.
Driver note, photos, plate, and vehicle history are grouped into one job card for manager review.
Recommended checks
Pressure-test the radiator cap before release
Inspect the upper hose and clamp for seepage
Top up coolant, then recheck temperature under load
AI drafts the diagnosis. Your workshop manager assigns and decides.
Human in the loop
AI assists. Your manager decides.
Haltex structures the report, suggests the likely cause, and flags severity — but every assignment, parts call, and closeout stays in your team's hands. The judgement is theirs; the busywork is ours.
Severity flagged, not enforced Full evidence on every ticket Assignments stay manual Decisions logged end to end
Management insights
Find the right action at the right moment.
Throughput, turnaround, severity mix, bottlenecks, and the vehicles that keep coming back — read-only and always current for the people who plan the fleet.
Turnaround 3.1d → 1.9d 97% completion rate Repeat-visit vehicles surfaced
app.haltex.net
app.haltex.net
Fleet memory
Each vehicle keeps service history, repeat visits, root causes, and downtime trends.
Mechanic workload
Assignments can account for current capacity and learned repair specialization.
Management visibility
Live workshop counts, turnaround time, aging buckets, and bottlenecks stay visible.
Frequently asked questions
How is Haltex different from a normal ticketing tool?
It is built around the workshop lifecycle: WhatsApp driver intake, AI diagnosis, assignment, service history, closure forms, and management analytics.
Can drivers use their own language?
Yes. The driver flow supports English, Arabic, Urdu, Hindi, Bangla, and Pashto messaging patterns.
Does AI replace the workshop manager?
No. AI structures the report, suggests likely causes, and flags severity. The manager keeps final control over assignment and decisions.
What does management see?
Read-only operational analytics: vehicles in workshop, average repair time, downtime, recurring issues, and parts-delay signals.
Can mechanics work from mobile?
Yes. The mechanic queue, notes, status changes, and closure form are designed for phone or laptop use.
Report to workshop action in minutes.
No scattered calls, no lost photos, no mystery queue. Haltex gives each repair a clear path from intake to closeout.